EP107: Nick Eaves on the Champion Effect

Welcome to Connected Intelligence - a podcast about all the things we bring to work that aren’t actually about the work.

Nick is Chief Venues & Operations Officer at Maple Leaf Sports & Entertainment. He joined MLSE in 2016 and is responsible for overseeing Operations, Food & Beverage, Capital Projects, and Development Functions at all MLSE venues. Nick also has oversight of MLSE's LIVE division which brings hundreds of world-class music and entertainment events to its venues each year (including Justin Bieber). Nick is a veteran of the sports and entertainment industry - came to MLSE from Woodbine Entertainment Group where he served as President & CEO from 2010 - 2015. We talk to Nick about his growth trajectory and the role that mentorship played in it. We also talk about high pressure scenarios such as: championship basketball teams, managing a sports venue through the pandemic, and managing a fan experience when you can’t actually bring anyone into your venue.

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